Airport scams at Cancun can be a disappointing start to an otherwise exciting vacation. However, the solution is simple: reliable, pre-booked airport transfers with Pickrides, complete with guaranteed prices, certified drivers, and prompt service. Please note that the Cancun airport does not permit taxis to pick up passengers, and rideshare apps such as Uber are also prohibited.
Common Cancun Airport Scams to Watch Out For
Even with a confirmed reservation and confirmation number, travelers should be cautious of rogue taxis at the Cancun airport. These drivers might seem friendly and ask for your transportation details. But these fraudsters can mislead unsuspecting tourists, convincing them that their vehicle has already departed and leading them to their accomplices in unregulated taxis, thus making them victims of scams.
These con artists may assure you that you’ll get a refund, but it’s all part of their deception. They might even impersonate an “official” Pickrides representative. Unfortunately, we are witnessing a growing number of such scams impersonating Pickrides, and we are committed to helping our guests avoid them.
How to Identify Your Legitimate Pickrides Driver
Once you’ve booked with Pickrides, you will NOT be asked to pay additional charges. Do NOT let anyone pretending to be a Pickrides representative trick you into losing a single peso. Continue moving until you see a sign bearing the Pickrides logo and YOUR name on it — trust only those who have this sign.
Our friendly Cancun greeters, carrying the Pickrides sign bearing your name, have an official ID and your name on their pre-printed reservation list. Ensure your name and confirmation numbers match, and you’re ready to embark on your reliable, OFFICIAL Pickrides transportation.
What If My Flight Is Delayed?
For passengers with delayed flights landing at the Cancun airport: Pickrides will never leave you stranded. We track your flights and ensure that even if you’re delayed, we’ll be there to take you to your Cancun resort, Riviera Maya hotel, or even if you need to get from Cancun Airport to Isla Mujeres for your island getaway. Some scammers may try to exploit weary travelers with false claims of missed transportation. We advise you to ignore them and walk away until you see the Pickrides greeters with our logo, a sign with your name, and a matching reservation number.
24/7 Customer Support When You Need It
If you have any doubts, reach out to our 24/7 Pickrides customer service. When you book your private Cancun transportation with Pickrides, you’ll receive a confirmation with your reservation number and our local contact details. Our friendly, bilingual customer service representatives will assist you via call or WhatsApp if you have any questions about the service you’ve booked with us.
Essential Tips to Avoid Airport Scams
- Book your transportation in advance — Never arrange transport at the airport
- Do NOT pay anyone at the airport — You’ve already paid in full; we’ll never ask for more!
- Look for the official Pickrides greeter carrying a sign clearly marked with your name
- Verify the confirmation number on the greeters’ printed list
- Trust your instincts — If something feels wrong, contact our 24/7 support immediately
Why Choose Pickrides for Safe Airport Transfers
The best way to dodge Cancun airport scams is with the guaranteed private transportation offered by Pickrides! Contact Pickrides and evade the stress of arriving at the Cancun airport without transport. With your pre-arranged private Cancun airport transfers, you can relax, knowing that your ride will be there on time, with friendly and guaranteed service.
Whether you’re heading to a Hotel Zone resort, exploring the Riviera Maya, or planning to take the fastest route to Isla Mujeres, Pickrides ensures your journey is safe, comfortable, and scam-free. Pre-paid and ready to go, we’ll ensure your journey to your destination is as smooth as possible.
Travel smart, travel safe — choose Pickrides for all your Cancun airport transportation needs.
